Chapter House Boutique Hotel By The Living Journey Collection, Franschhoek - Reviews, Room Options & Prices 2025

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About the Hotel

14 Akadamie Street, Franschhoek, South Africa, 7690

“The hotel is perfectly situated just minutes from the charming main street.”view full review

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Coffee machine

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Superior King Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Private pool

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Standard Double Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Shower

Coffee machine

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Getting around

A guide to all available transportation options

City Centre

Franschhoek 1.3 km

Airports

Cape Town International (CPT) 65.6 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Superb Breakfast Experience

“The breakfast at Chapter House was simply excellent! I was treated to a mouthwatering variety of options, from a delicious buffet to cooked meals that catered to all tastes. The freshness and quality of the food made each morning a good experience that I looked forward to.” view full review

Immaculate Room Retreat

“My room was absolutely immaculate with excellent amenities. I had my own plunge pool and a cozy sitting area outside, perfect for unwinding in the shade. The attention to detail in both the decor and functionality made my stay incredibly comfortable.” view full review

Luxurious Bathroom Setup

“The bathroom in my room was a standout feature, offering an airy space with a fantastic shower. It was refreshing to have such a well-designed area to relax and refresh after a day of exploring.” view full review

Charming Relaxation Area

“I loved the communal spaces, particularly the main pool area that was luxurious and beautifully set against the backdrop of the mountains. The loungers were incredibly comfortable, making it the perfect spot to relax and unwind during my downtime.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Adults only
Luggage storage
Fire extinguishers
Key access

Sports & Fitness

Horseback riding
Cycling
Golf course
Fishing

Services

Paid airport shuttle
Housekeeping
Laundry
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Massage
Shallow end

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Location

14 Akadamie Street, Franschhoek, South Africa, 7690

Map view

14 Akadamie Street, Franschhoek, South Africa, 7690

City landmarks

Museum

First South African Perfume Museum

640 m

Landmark

Grand Provence Estate

2.5 km

Landmark

Akademie Street

720 m

Landmark

Wine Estate

1.6 km

Landmark

Chamonix Wine Farm

1.9 km

Nature reserve

Mont Rochelle Nature Reserve

3.4 km

Spa Centre

Holden Manz Wine Estate

3.1 km

Landmark

Franschhoek Pass

3.3 km

Landmark

Paradise Cottages and Stables

3.2 km

Landmark

Dutoitskop

4.1 km

Landmark

La Roche Estate

4.5 km

Landmark

Mont Rochelle Hiking Trail

4.7 km

Nearby

FranschhoekSouth Africa

Huguenot Monument

530 m

Museum

Huguenot Memorial Museum

380 m

52 Hugenote Street

Franschhoek Art House

520 m

Market

The Franschhoek Market

430 m

29 Huguenote Road Center

Dutch Reformed Church

500 m

Gallery

Senechal-Senekal Art Gallery

260 m

58 Huguenot Street

Flambe Fine Art

420 m

24 Dirkie Uys Street

David Walters Ceramics Gallery

490 m

Restaurants

Le Bon Vivant

330 m

22 Dirkie Uys Street

Le Coin Francais

310 m

17 Huguenot Street

Foliage Restaurant

270 m

11 Hugenote Street

Essence

270 m

Huguenot Square in Main Road

Cafe Des Arts

330 m

7 Reservoir West Street

La Petite Colombe

290 m

Dassenberg Road LEEU Estates

Tuk Tuk Microbrewery

270 m

14 Hugenote Street

Sacred Ground

360 m

36 Hugenote Street Hugenote Square

The Garden Room

300 m

16 Huguenot street

Protege Restaurant

280 m

Le Quartier Francais

Reviews and Ratings

Feedback from previous guests about their experience.

Logan

United Kingdom, February 2025

9.6/10

I had a fantastic stay at this beautiful boutique hotel! The location was fantastic, just a short walk from the main street yet still quiet enough for a relaxing retreat. The room was stunning, complete with a private terrace and plunge pool. The breakfast was truly delightful, featuring a wide array of options. One minor downside was the public staircase near our room, which limited our privacy a bit. Overall, it was an amazing experience solidifying this hotel as a hidden gem!

Rooms

9.0

The room we stayed in was gorgeous, with a private terrace, comfortable bed, and modern amenities.

Service

10.0

The staff were incredibly attentive and welcoming, especially Byron, who truly enhanced our experience during our stay.

Location

10.0

The hotel's location was excellent, just a block away from the main street while still offering a peaceful escape.

Dining

9.0

Breakfast was high quality, with plenty of options including freshly baked bread, and afternoon treats were a lovely addition.

Facilities

10.0

The facilities, especially the garden with lavender and the plunge pool in our room, were wonderful and added to the luxurious feel of the hotel.

Michael

United Kingdom, January 2025

9.8/10

My stay at The Chapter House Boutique Hotel was delightful, with an extraordinary atmosphere and welcoming staff. The lovely property is located in a picturesque neighborhood, making it incredibly easy to explore everything Franschhoek has to offer on foot. The breakfast was delicious, with a wide variety of options. However, while the hotel exuded charm, those needing to avoid stairs may want to be aware of that when booking. Overall, it was a homely experience that left me wanting to return.

Rooms

10.0

The rooms were spacious, beautifully decorated, and comfortable, truly exceeding my expectations.

Service

10.0

The staff was exceptionally friendly and attentive, ensuring that every need was met.

Location

10.0

Perfectly located just off the main road, making it easy to stroll to various shops and restaurants, I couldn't have asked for a better location to explore.

Dining

10.0

Breakfast was a standout feature with a mouthwatering selection of both hot and cold options, ensuring something for everyone.

Facilities

9.0

The hotel features wonderful outdoor areas that were perfect for relaxing with a book or enjoying a cup of tea amidst beautiful surroundings.

Parker

United Kingdom, December 2024

8.8/10

My stay at Chapter House was quite pleasant overall, located in a charming village with scenic surroundings and just a stone's throw from the main attractions. The rooms offered space and comfort, allowing for a relaxing getaway. However, I did encounter some hiccups regarding my booking process and found certain amenities lacking. The dining experience was fantastic, but it could use a bit more variety. Despite a few drawbacks, the experience left a positive impression and I would consider returning.

Rooms

8.0

The superior room in the new Annexe was generously proportioned, providing all the necessary amenities, although it would have been helpful to have a mirror near a wall plug for hair maintenance.

Service

9.0

The staff were attentive but not intrusive, always making an effort to engage with guests, which I really appreciated.

Location

10.0

Chapter House's location is perfect, only a few minutes' walk to the central street bustling with restaurants and shops, providing a wonderfully quiet atmosphere for relaxation.

Dining

9.0

Breakfast was excellent, featuring a plentiful selection from a hot menu and a cold buffet with fresh options, though I would love to see some more variety.

Facilities

8.0

The facilities were inviting, particularly the attractive public rooms and a lovely sitting area around the small plunge pool, perfect after a day of exploring.

Ethel

United Kingdom, November 2024

9.0/10

I recently had a wonderful stay at a charming boutique hotel just a stone's throw from the village center. The rooms were cozy and elegantly decorated, making it a delightful retreat after a day of exploring. The staff went above and beyond to ensure a pleasant experience, although I did notice a lack of certain amenities that could enhance the stay. Overall, I appreciated the value for money and the quality of service provided.

Rooms

9.0

The rooms were bright, clean, and stylishly decorated, providing a warm and snug atmosphere, especially after coming in from the cold.

Service

9.0

The team at the hotel was incredibly attentive and friendly, making sure that we felt valued during our stay, although they could improve by offering more bathroom amenities.

Location

10.0

The location was fantastic, just a short walk from the main street where all the restaurants and shops are, offering both convenience and tranquility.

Dining

9.0

Breakfast was a highlight, with an excellent selection of both hot and cold options, including freshly baked goods and well-prepared dishes.

Facilities

8.0

The hotel features a lovely pool area with beautiful views, perfect for relaxation, though some facilities could use a bit more attention.

Charming decor

Limited bathroom amenities

Rosie

United Kingdom, November 2024

8.4/10

I had a wonderful time at the hotel, which is absolutely beautiful and situated just a short stroll from the lively Main Street. The room was stunning with a private plunge pool that added a touch of luxury to our stay. The breakfast spread was delightful, offering both a buffet and fresh dishes. Unfortunately, I felt that customer service could be improved, as some essential information wasn't shared upon arrival. Overall, I'd return without hesitation, although there's room for enhancement in communication.

Rooms

9.0

Our room was elegantly designed and featured a private plunge pool, which was a fantastic addition. It was well-equipped with all the expected amenities.

Service

7.0

The staff were friendly, but I did notice some gaps in communication regarding amenities and services upon arrival. It would be great if they could sharpen their delivery of information.

Location

10.0

Set just a block away from the hustle and bustle of Main Street, the location was perfect for us. It provided a peaceful retreat while being conveniently close to restaurants and shops.

Dining

8.0

Breakfast was a highlight, featuring a great buffet with freshly made options. However, it would have been nice to have more clarity on the additional offerings like the juice bar.

Facilities

8.0

The hotel had lovely amenities, including a shared pool area perfect for relaxation on a warm day. Overall, it was enjoyable and added to our experience.

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